We live in a time where people’s attention’s spans are almost non-existent. Getting people’s attention and keeping it is a challenge the media industry has had to tackle because people have so much at their fingertips. Don’t Make Me Think tackles the new-age question: how do we get people to get the information they need from our online platforms? In order to keep the audience engaged, we must design websites for their busy lifestyles and not for the vanity of our “hard work”.
Most readers are just going to scan through your website until they see something they think can offer value. When you’re creating your site, it’s not helpful to the reader to write a ton down, assuming they’re going to read and take every word in. To lead readers effectively, there should be minimal words and trigger phrases that will help them reach the page or content that they’re looking for.
Following along with Internet normalities also helps readers to understand where to go for what they’re looking for. For example, most readers will anticipate the ‘home’ button to be in the top left corner. If your website includes a shopping element, placing a shopping cart at the top of the page makes the most sense to the audience when they’re ready to check out. This can also be utilized when referencing video content (camera icon), a search bar (magnifying glass), or the shipping address (home icon).
The location of links on pages also determines the importance of the links. Usually, navigation tools appear right below the header or off to the left side. The more important something is, the larger and more prominent it should appear on the page. Bold the text, make it larger, place it near the header to make it more noticeable to the audience.
The audience uses the web as they function in real life. Step one: they’re trying to find something. The next obvious step? Figure out how to find it. People either go one of two ways. First, they’ll ask the search bar. If they don’t go that direction they try to find the information themselves. This makes the search bar and your navigation your most important tools to amp up. Make your search bar accessible, but also create clearly defined buttons for your navigation so people can browse.
I think the most straightforward and helpful statement in this entire book is: if people cannot work your website, they won’t use it. I found this book to be a wealth of information as to how people use websites. It breaks down the narcissism we can have when creating our websites as if people are just going to live and breathe it. We must nix the “happy text” and make any words included on the site clear and straightforward. People lead busy lives and have short attention spans. We have to make all the information we have on our sites easily accessible.
A good website is pleasant to look at but simple to navigate. If a website is able to showcase its content in a well-organized, easy-to-read format and make it look good….you have a recipe for success.






